Frequently Asked Questions
Please email us if your query is not covered by the FAQs.
Q: What size pipe does your SRVB product fit?
A: The SRVB fits US four inch S-trap waste systems.
Q: Which product should I order if I
live in the US?
A: As long as your waste system is a four inch S-trap then the
SRVB is the product you need to order.
Q: Which product should I order if I
live in the UK?
A: You would need to order our ARB-1 product which fits UK P-trap
toilet systems.
Q: Are the barriers only available in
black?
A: The SRVB and ARB-1 are only available in black to stop light
penetration which attracts creatures in the pipes.
Q: Do you have any online instructions?
A: You can find basic instructions on ehow.com if you
click here.
Q: What is your returns policy?
A: Please note goods will only be exchanged or refunded if
faulty. It is the purchaser's responsibility to check the
measurement of the waste pipe they wish to install one of our
devices to. Please note our SRVB product does
not fit three inch waste systems.
